Privacy policy

Effective date: 1 August 2026

The Carer's Field Guide exists to support carers of adults with serious mental illness in the UK. This policy explains what information we collect, how we use it, and what choices you have.

What information we collect

When you request the free starter pack, we may collect your email address and the information you provide in the form. If you purchase the full toolkit, we may also receive your name, email address and payment details through a secure payment provider.

How we use it

We use your information to send the resources you requested, respond to enquiries, manage purchases, and improve the service over time. We do not sell your personal data to third parties.

Cookies and analytics

This site may use simple analytics or hosting tools to understand traffic and improve the experience. These tools may collect anonymous information such as page visits, device type and general usage patterns.

Data retention and your choices

We keep personal information only for as long as needed for the purpose it was collected, or as required by law. If you would like your information removed or corrected, contact us and we will respond as soon as reasonably possible.

Contact

If you have any questions about this policy, contact us at our contact page or email hello@thecarersfieldguide.co.uk.